Terms for rental -English

By signing this agreement, the tenant confirms and accepts the following conditions of the reservation agreement.

Deposit

A damage deposit of between € 250 - € 2500 must be paid to 2Provence in accordance with the individual lease, which will be returned when the property is left in a clean and orderly condition. This guarantee is valid for 30 days after the end of the lease. At some properties the owner must be paid upon arrival and the sum will be refunded upon departure. The amount varies from property to property and is listed in the individual property description. The tenant is liable for any damages (including accidental) during the rental period. We strongly advise you to check your insurance coverage of your family insurance or travel insurance prior to the rental period.

Extra expenses (electricity, water etc.)

In most cases, electricity, water and gas are included in the price. What is not included is listed in the practical information for each individual property on the reservation contract/website. Tourist tax is only levied in heavily touristed areas and varies from 0.3-3 Euro per day per adult.

Arrival and departure

Arrival is on Saturday from 16:00. We must be notified of any deviations from the expected arrival time later than 19:00 when you make your booking. If you are delayed, you must inform us, or the contact person, directly. 2Provence cannot be held liable if late arrival at the holiday property makes access to the property on the first day impossible. We will provide precise directions as well as a delivery point for the key in connection with your reservation (about 2 weeks prior to departure). Departure is on Saturday by 09:00 at the latest. The time must be agreed directly with us or with the contact person. The property will be inspected upon departure together with the owner or the contact person.

2Provence

We function as agents and are thus responsible for facilitating the rental agreement between the tenant and the owner of the holiday property. The agent’s liability is limited with regard to actions that are a result of intentional or gross negligence. All our information is based on our inspections of the properties and the areas as well as information from the owners. We always strive to provide correct and objective information, but as there can be changes that take place prior to the start of the lease, which we have not been informed of, we cannot be held responsible for these. In the event of a breach of contract on the part of the owner of the holiday property, we reserve the right to refund the rental amount or to replace the rented property with another (of at least the same standard and capacity). We accept no liability for any changes that are not connected to the house (e.g. changes in opportunities to swim, shops, road and building works, environmental damage etc.). We accept no liability in the event of failure or breaches of the fittings in the property itself, blocked drains or sewers as well as any occurrence of insects and vermin. We accept no liability for typographical errors.

5. Reservation

Reservations can be made by letter, email or by booking via www.2provence.dk. The reservation is binding.

6. Cancellation/withdrawal

If the rental contract is annulled and it is possible to rent the property out to someone else, then the rental amount minus any costs in connection with re-letting, will be refunded. If the cancellation is received less than 8 weeks prior to the commencement of the rental period and re-letting is not possible, then the tenant will be liable to pay the full rental amount. We always recommend that you check whether your cancellation is covered by your own insurance, if in doubt, we recommend that you take out a travel insurance with cancellation cover.

7. Prices

The prices at the time of booking will be binding for 2Provence, albeit subject to any errors. All prices indicated are price per week for the whole holiday property and are always in euros.

8. Payment

At the commencement of the reservation contract, 35% of the total amount for the whole stay/rental period must be paid. Payment can take place by sending a check, or transferring money (see the bank account details on the reservation contract). The balance as well as the deposit for the property must be paid to 2Provence by the latest 6 weeks prior to the start of the rental period.

9. The capacity of the holiday property

The indicated number of persons in each property must not be exceeded. Children of all ages count in the number of persons. If the maximum number of persons is exceeded, the owner and/or 2Provence can annul the agreement with immediate effect and without further notice evict all residents. Tenants will not be entitled to any form of compensation in these instances.

10. Pets

Pets are allowed at some properties. This must be specified on the reservation contract. When pets are brought along, the property must be left without any traces of them, even if you have paid for a final clean (e.g. regular thorough vacuuming as well as vacuuming prior to your departure).

11. The duties and responsibilities of the tenant

The stated times for collection of the key must be complied with, unless otherwise agreed. It is incumbent upon the tenant when taking over the holiday property, and at the latest 48 hours after the commencement of the rental period or immediately after discovering a damage – and from the location where the damage has been found – to contact 2Provence or the contact person. The holiday property must be left in a clean and orderly condition. A final clean can be ordered at many of our properties. If you have paid for a final clean, then it is the duty of the tenant to do the following: tidying, washing up, emptying of waste bins, regular cleaning as well as leaving the fridge and oven cleaned. When renting linen, we request that these be gathered together and left behind in a room. The final clean usually consists of 2-8 hours of cleaning, depending on the size of the property. Necessary cleaning in addition to this will be billed to the client. When entering into the rental contract, the tenant declares that the tenant will not make a claim on 2Provence or the owner of the holiday property in the event of an accident at the property, including the use of any swimming pool. Please note that supervision at the swimming pool is the responsibility of the tenant. The deposit will be repaid at the end of the rental period if the property is returned in an orderly and clean condition. The tenant's responsibility for damages, etc. is retained even if it exceeds the sum of the deposit paid. The tenant is responsible for any damages to/loss of any personal property and valuables in the case of negligence or breakage of the fittings in the property, theft, etc.

12. Complaints

It is incumbent upon the tenant when taking over the holiday property and at the latest 48 hours after the commencement of the rental period, or immediately after discovering a damage – and from the location where the damage has been found – to contact 2Provence The tenant must allow a reasonable amount of time for the owner/2Provence to rectify the damage/defect. In the event of a dispute, jurisdiction will be in Odense, Denmark.

14. General

This agreement is a seasonal rental agreement. The tenant is thus required to leave at the time specified in the contract. Under no circumstances may the tenant use the rental property as their registered address.

15. Force Majeure provisions

The tenant will not be released from payment for the rental amount if the tenant by reason of force majeur (accidents, strikes, blockades, natural disasters, war, epidemic diseases, etc.) is prevented from implementing the lease. This also applies to the personal circumstances of the tenant. 2Provence can terminate the rental agreement should the holiday property due to force majeur not be available for the tenant.